If your eye suddenly hurts, your vision has changed, or something simply does not feel right, you do not need to wait for a scheduled appointment. Walk-in eye consultations are welcome, and for emergencies, immediate assessment takes priority over everything else, explains Dr Shibal Bhartiya.
That said, booking ahead means shorter waiting times and a more relaxed, thorough examination. This page explains both options so you can make the right call for your situation.
Here’s all you need to understand about Walk-In Eye Consultation in Gurgaon: When to Come In Without an Appointment
Walk-In Consultations Are Welcome
Whether you have a sudden concern, are visiting Gurgaon temporarily, or simply could not find a convenient appointment slot, walk-in patients are seen at the clinic. No prior referral is needed.
For non-urgent concerns, walk-ins are accommodated in the order of arrival alongside scheduled patients. You may wait longer than someone who has booked in advance, but you will be seen.
For emergencies, you do not wait. Eye emergencies are assessed immediately regardless of the appointment schedule.
Eye Emergencies: Come In Right Away
Some symptoms cannot wait — not for an appointment, not for tomorrow, not until the weekend is over. If you experience any of the following, come in the same day:
- Sudden loss of vision in one or both eyes, even if it seems to be improving
- Severe eye pain, especially if accompanied by nausea or vomiting
- Flashes of light or a sudden shower of floaters — new, not longstanding
- A shadow, curtain, or dark area appearing in any part of your vision
- Eye injury — chemical splash, foreign body, blunt trauma, or penetrating injury
- Sudden double vision that is new and persistent
- Red eye with pain and reduced vision — particularly with coloured haloes around lights
- Eye pain after a procedure or surgery
These are not symptoms to monitor at home. Delay in conditions like retinal detachment, acute angle-closure glaucoma, or chemical injury directly worsens the outcome. Come in, call ahead if you can — but come in.
📞 +91 88826 38735
Why Booking an Appointment Helps
A walk-in visit gets you seen. A booked appointment gets you the most from your visit.
Here is why it makes a difference:
Shorter waiting time. Scheduled patients are slotted into the OPD timetable. Walk-in patients are fitted around them. On busy clinic days, this can mean a meaningful wait — sometimes one to two hours. Booking ahead eliminates most of that.
Time to prepare your records. When an appointment is booked, you have the opportunity to upload previous prescriptions, reports, or investigation results before you arrive. This allows the consultation to begin with context — not from scratch. The more complex your history, the more this matters.
Investigations can be planned in advance. Certain tests — visual fields, OCT, corneal topography, gonioscopy — take time to perform and interpret. When your visit is planned, the right investigations can be sequenced efficiently within your consultation slot.
More focused consultation time. A scheduled visit, with records reviewed in advance, means the consultation can go deeper. For conditions like glaucoma, where the history of pressure readings, field tests, and disc changes over time is as important as the examination today, this context is clinically significant.
Second opinions benefit most from preparation. If you are coming for a second opinion on a diagnosis or a treatment plan, sending records ahead transforms the consultation. It becomes a review of your full picture — not a repeat of tests already done elsewhere.
What to Bring to a Walk-In or Scheduled Visit
Whether you book ahead or walk in, bring whatever you have:
- Current glasses or contact lenses (wear them if you normally do)
- Previous glasses prescriptions
- Any eye investigation reports — OCT, visual fields, corneal topography
- List of current medications, including eye drops
- Any letters or discharge summaries from previous ophthalmologists
- Your phone, pre-loaded with any photographs of symptoms if relevant
If you have none of these, that is fine. The examination begins with what is present.
How to Book an Appointment
Booking takes less than two minutes.
Call or WhatsApp: +91 88826 38735
Online: www.drshibalbhartiya.com — use the appointment or contact form to request a slot, or upload reports for review before you arrive.
Appointments are available during OPD hours at Marengo Asia Hospitals, Sector 56, Gurugram. For teleconsultation — if you are outside Gurgaon or prefer a remote review of your reports first — this can also be arranged through the website.
Frequently Asked Questions
Can I walk in for an eye examination without a referral?
Yes. No referral is required for a walk-in consultation. You will be registered at reception and seen in order of arrival, alongside scheduled patients.
How long will I wait as a walk-in patient?
This varies by how busy the OPD is on that day. On quieter days, the wait may be under 30 minutes. On busy days, it can be longer. Booking an appointment is the most reliable way to reduce waiting time.
What counts as an eye emergency?
Any sudden change in vision, severe eye pain, new flashes or floaters, a shadow in your vision, eye injury, or red eye with pain and reduced vision. These are emergencies. Walk in immediately — do not wait for an appointment.
Can I upload my reports before a walk-in visit?
Yes. Even if you have not booked an appointment, you can upload reports through the website in advance so they are available at the time of your consultation.
Is teleconsultation available for patients outside Gurgaon?
Yes. For patients who are not in Gurgaon, a teleconsultation can be arranged to review reports and investigations remotely. Contact the clinic through the website or by phone to schedule this.
What should I do if I arrive and my symptoms have worsened?
Tell the reception staff immediately. Any worsening of symptoms — especially vision loss, increasing pain, or new double vision — changes your priority. You will be assessed promptly.
Visit Us
Dr Shibal Bhartiya — Glaucoma & Ophthalmology Clinic Marengo Asia Hospitals, Sector 56, Gurugram, Haryana — 122011
📞 +91 88826 38735 🌐 www.drshibalbhartiya.com
Walk-ins welcome. Appointments preferred. Emergencies always first.
About the Author
About the Author
This article was written by Dr Shibal Bhartiya, fellowship-trained glaucoma specialist and Mayo Clinic Research Collaborator, Clinical Director at Marengo Asia Hospitals, Gurugram, known for ethical, patient-centred glaucoma care and independent glaucoma second opinions. She is also the Program Director for Community Outreach & Wellness; and for the Marengo Asia International Institute of Neuro and Spine.
She has published peer-reviewed research on glaucoma management, examining how treatment decisions should balance medical evidence, patient preferences, and long-term vision outcomes.
As Editor-in-Chief of Clinical and Experimental Vision and Eye Research and Executive Editor of the Journal of Current Glaucoma Practice (Pubmed Indexed, official journal of the International Society of Glaucoma Surgery), Dr Shibal Bhartiya brings editorial and research depth to every clinical decision. Her 200+ publications, including 90+ PubMed-indexed publications and 28 edited textbooks span glaucoma biology, surgical outcomes, health equity, and emerging diagnostics.
Access her work on Pubmed, Google Scholar, ResearchGate and ORCID.
Dr Shibal Bhartiya
Glaucoma • Second Opinion • Advanced Care
www.drshibalbhartiya.com
+91 88826 38735
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